Welcome to Dina Farms Shop. By accessing or placing an order through our website, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General These terms govern your use of the Dina Farms Shop website and any orders placed through it. We reserve the right to update these terms at any time; continued use of the site after changes constitutes acceptance of the updated terms.

2. Orders

• All orders are subject to product availability.
• A minimum order value applies (currently 500 EGP); orders below this amount cannot be processed.
• Order confirmation does not guarantee stock availability — we will contact you if any item is unavailable.
• We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or incorrect pricing.

3. Pricing

• All prices are listed in Egyptian Pounds (EGP) and are inclusive of applicable taxes unless stated otherwise.
• Prices are subject to change without prior notice; the price charged will be the price displayed at the time of order confirmation.

4. Delivery

• Delivery timing and availability depend on your location and are estimated, not guaranteed.
• Please ensure your delivery address and contact details are accurate to avoid delays.
• Additional delivery fees may apply depending on order size or location.

5. Payment

• We accept the payment methods listed at checkout (e.g. cash on delivery, card payment).
• All payments must be completed in full before or upon delivery, depending on the selected payment method.

6. Returns and Refunds

• Due to the perishable nature of many of our products (fresh meat, dairy, poultry), returns are only accepted for items that arrive damaged, spoiled, or incorrect.
• Please report any issues within 24 hours of delivery via WhatsApp or our contact channels, along with photos where applicable.
• Refunds or replacements will be processed after review, at our discretion.

7. Product Information

• We make every effort to ensure product descriptions, images, and weights are accurate. Minor variations in weight (for fresh meat and poultry) may occur due to the nature of these products.

8. Limitation of Liability Dina Farms Shop is not liable for indirect or consequential damages arising from the use of our website or products, except where required by law.

9. Contact For any questions regarding these terms, please contact us via WhatsApp or our official social media channels.